Our Warranty

Seitz Scientific Industries Inc. warrants your product to be free from defects in material and workmanship for a period of 90 days from the original date of purchase. If you discover a defect in a product covered by this warranty, we will repair at our option using new or refurbished components, or if repair is not possible, replace the item.

This warranty covers defects in manufacturing discovered while using the product as recommended by the manufacturer. The warranty does not cover loss or theft, nor does coverage extend to damage caused by misuse, abuse, unauthorized modification, use of an improper power source, improper storage conditions, or natural disasters.

Should the product(s) fail, your sole recourse shall be repair or replacement, as described in the preceding paragraphs. We will not be held liable to you or any other party for any damages that result from the failure of this product. Damages excluded include, but are not limited to, the following: lost profits, lost savings, lost data, damage to other equipment, and incidental or consequential damages arising from the use, or inability to use this product. In no event will Seitz Scientific Industries Inc. be liable for more than the amount of your purchase price, not to exceed the current list price of the product, and excluding tax, shipping and handling charges.

Seitz Scientific Industries Inc. disclaims any other warranties, express or implied. By installing or using the product, the user accepts all terms described herein.

Contact us using one of the following methods:

Address: 1931 E. Park Ave., Enterprise, AL 36330
Phone: 1-800-347-9713 or (334) 347-9713
Fax: (334) 393-2381
Email: sales@seitzinc.com

Before receiving warranty service, Seitz Scientific Industries Inc. requires that the user furnish proof of purchase, respond to questions designed to assist with diagnosing the source of the product failure (Returned Merchandise Authorization), and receipt of the nonconforming product. The Returned Merchandise Authorization form can be found on our website at the bottom of the Quality page. Products can be mailed or brought in-person to our address.

Return shipping costs to be paid for by Seitz Scientific Industries Inc. The cost of the shipping to the manufacturer, or payment of any customs clearance fees or duties are the responsibility of the user.